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As part of Amadeus IT Group, i:FAO produces and distributes cytric, the leading software solution in Business Travel. As a cloud-based service, cytric Travel & Expense enables planning, booking and expense settlement for business trips to more than 82 countries world-wide. Our focus lies on the continual and advanced further development of the functionalities and technologies that ensure our standing as a market leader. Professional know-how and individual commitment of our employees are the key to our success – perhaps also yours?


Learning Specialist / cytric Trainer (m/f/d)

for our location in Frankfurt am Main


Your tasks and responsibilities:

  • Delivery of high quality product training for internal and external clients dependent upon course content, target group & requirements
  • To ensure, that training materials and exercises are well prepared, well maintained and kept up-to-date prior to each cytric Travel & Expense training session
  • To ensure to keep up-to-date one’s own product knowledge through participation on product and/or delivery hand-over sessions
  • Collaboration on further development of current existing seminar programs
  • To carry out client briefings within the scope of seminar preparation incl. creation of storyboards
  • Post-preparation and follow up of seminars through structured customer feedback

Your profile:

  • Graduated in tourism management or related curriculum such as Geographical Tourism Management, Business Administration or comparable
  • Minimum of 2 years work experience, exclusively work experience derived from: Trainer in Business Travel sector, Travel Technology (e.g. GDS) or airline industry
  • Experience in conducting and maintaining schoolings and trainings in former functional capacity would be a plus
  • Experience working with Online Booking Engines, cytric would be a plus
  • Structured and self-reliant, but you also enjoy working in a team
  • Positive demeanour and attitude as well as professional and positive stewardship and ownership of product and cooperation
  • Fluent in English and German

Our offer:

  • modern and friendly workplace with alternative meeting and communication areas incl. coffee bar and high-end equipment
  • free fitness studio usage
  • capital-forming benefits
  • flexible working hours
  • home office possibility
  • additional social benefits (further description upon request)


Then we look forward to your online application! Please include your earliest possible starting date and your salary expectations.